Privacy Policy

OSpace ("we", "us", or "our") is a product of Osad Professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the OSpace platform. By using our services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

When you register for our waitlist, create an account, or contact us, we may collect the following:

• Full name
• Email address
• Phone number
• Your role on the platform (e.g., space seeker, landlord, agent)
• Primary intent (e.g., rent, lease, buy)
• State of interest

Identity Verification Data

To maintain a trusted marketplace, we may collect government-issued identification information including National Identification Number (NIN), Bank Verification Number (BVN), and Corporate Affairs Commission (CAC) registration details for business verification.

Automatically Collected Information

When you access OSpace, we may automatically collect device information, browser type, IP address, pages visited, time spent on pages, and other usage analytics to improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the OSpace platform
• To process waitlist registrations and notify you of platform updates
• To verify your identity and business registration for trust and safety
• To facilitate communication between space owners, agents, and seekers
• To respond to your inquiries and support requests
• To send administrative information, updates, and marketing communications
• To detect, prevent, and address fraud, abuse, or security issues
• To comply with legal obligations under Nigerian law

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform, processing payments, or performing identity verification — bound by confidentiality agreements.
• Legal Compliance: When required by law, regulation, legal process, or governmental request under Nigerian jurisdiction.
• Platform Safety: To protect the rights, property, and safety of OSpace, Osad Professionals, our users, or the public.
• With Your Consent: When you have given explicit consent for specific sharing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit, secure storage practices, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Subject to applicable Nigerian data protection regulations (including the Nigeria Data Protection Regulation, NDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time where processing is based on consent
• Opt out of marketing communications

To exercise any of these rights, please contact us at the email address below.

7. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect usage data, remember your preferences, and improve your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the platform.

8. Children's Privacy

OSpace is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this page and, where appropriate, through email notification.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

OSpace — A product of Osad Professionals

Email: support@ospaceconnect.com